Processing Time

Orders received by 4pm will be processed the next business day, we will notify you once item have left our shop.

We endeavour to have our stock level to be accurate, however, at times, an item may become unavailable after your online purchase, due to unforeseen circumstances, in this case, you will be notified at once, you may then choose to modify the order or be refunded.

Domestic Orders

All orders over $80 are shipped FREE within Australia, using Sendle or Australia Post.
Flat rate of $8 would be charged for standard delivery. In store collection is available free of charge, please check our opening hours and special opening hours and address on contact us page.

Delivery takes approximately 2-6 business days, shipping time may vary depending on your locations, please confrim with shipping provider upon receiving tracking number.

International Orders

Please contact us (info@teassential.com.au) for international postage fees and/or to confirm shipping is available to your country.

No GST is charged on international orders (orders with a billing address outside Australia).

Teassential complies with Australian regulations; however, your country may have different requirements for importing our products. We can’t be liable for any additional duties, taxes or surcharges that you may have to pay on delivery to your country. If you are unsure, we suggest checking with local authorities before placing your order.